Privacy Policy

Welcome to tcanvasbd.com! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.  

1. Information We Collect

We collect information from you in various ways, including:

  • Information You Provide Directly:
    • When you create an account, we collect your name, email address, and password.
    • When you place an order, we collect your name, shipping address, billing address, phone number, and payment information.
    • When you contact us through our website or email, we collect your name, email address, and the content of your communication.
    • When you leave reviews or comments on our site.
  • Information Collected Automatically:
    • We collect information about your device and browsing activity, including your IP address, browser type, operating system, and pages visited.  
    • We use cookies and similar technologies to collect information about your preferences and browsing behavior.  
    • Information related to the products you view or add to your shopping cart.
  • Payment Information:
    • We use third-party payment processors to handle payment transactions. We do not store your full credit card details on our servers. The payment information is collected and processed by our payment processors in accordance with their privacy policies.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To create and manage your account.  
  • To communicate with you about your orders, products, and promotions.
  • To improve our website and customer service.
  • To personalize your shopping experience.
  • To prevent fraud and protect the security of our website.
  • To comply with legal obligations.
  • For marketing purposes, such as sending promotional emails, but only if you have opted in.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who assist us with payment processing, shipping, marketing, and website analytics.  
  • Payment Processors: As stated above, payment information is shared with our payment processors.
  • Legal Compliance: We may disclose your information if required by law or to comply with a legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.  
  • With your Consent: We may share your information with third parties with your consent.  

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.  
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.  
  • Opt-Out: You can opt-out of receiving marketing communications from us.  
  • Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us at [Insert Contact Email].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.  

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.  

9. Contact Us

+880 1312-275004

Sat-Thurs -: 9:00 AM to 7:00 PM
Fri : 3:00 PM to 6:00 PM

hello@tcanvasbd.com

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